Leave Your Message

FAQs

page_bannerfaq

Customisation & Design

Do you offer OEM & ODM services?

Yes. SJ provides both OEM and ODM services. They offer free 3D artwork for customer approval before production. Customisation levels include minor customisation, drawing-based customisation, sample-based customisation, and full customisation.

Orders, MOQ & Pricing

What is the minimum order quantity (MOQ)?

The standard MOQ is 100 pieces per design. Specific MOQ requirements may vary by product category — confirm with the supplier for your specific product.

Payment & Shipping

What payment methods do you accept?

accepts PayPal, T/T (Telegraphic Transfer), L/C (Letter of Credit), D/A, D/P, Western Union, and MoneyGram.

Quality & Compliance

What quality control measures do you have?

The factory has 6 dedicated QA/QC inspectors. Services include raw material identification and traceability, in-process inspection, and final random inspection before shipment. Their on-time delivery rate is 97.1%.